Smart Keyless Entry Door Lock – Fingerprint Electronic Deadbolt Touchscreen Keypad SMONET Biometric Digital Bluetooth Door Lock Smart Deadbolt Work with Alexa for Homes and Hotel

Excellent professional customer service supporting a well designed product solution
One of my recent clients required an electronic locking system with remote access, monitoring, keypad entry and a standard physical key solution. Based on so many favorable reviews I decided to give Smonet a try. I was quite impressed with the packaging, detailed pictorial instructions, and mounting hardware provided. After installing the Smart Lock in place of an old mechanical deadbolt, I had a number of questions while I waited for the gateway to arrive. I reached out to the manufacturer through their contact us link. Within 24 hours one of their tech support agents, Helen, reached out to me through WhatsApp. She introduced herself and offer to answer any of my questions. From our text exchange she took the time to walk me through the process of establishing a passcode, and explain various options. Awaiting the gateway and additional ecards I asked how one links them up to the Smart Lock. Helen took the time to demonstrate each function by creating a short video of her walking through it on her own smartphone and then sending it to me through WhatsApp. The printed instructions are very good but the short videos with live demonstration were extremely helpful. I have now successfully incorporated the gateway so they customer can monitor each entry remotely. Also programmed five e-cards for the staff each under their respective names. The app is well designed and easy to follow. And the Smart Lock confirms each successful addition with voice response. I am thoroughly impressed with the product design and it’s many features to the point that I will install a complete Y1 system in my own house so I can be more proficient on it with future clients. I am most impressed with the timely, courteous, and extensive customer support I have received from Helen overseas. To me, timely customer tactical support is most important with product quality, design, and cost a close second. I will highly recommend this product line to all my current and future clients. John Lorens

Great Smart Lock
First of all when I installed the locke, it was an easy install, and it worked with my phone, with a four digit code or with my thumb/finger print. It went really good until just recently and then I had an issue with it not opening all the time. So I called Customer Service and April got on top of it for me and has a new unit already shipping out to me. I was amazed at how quick the response was and how easy it was to get an another unit. If more companies had customer service like this, it would make all the products in the USA better. I definitely would recommend this Locke to anybody that wants to have an easy access to their house.

Great security
Nice quality lock with attractive design. Purchased mostly for use with my housecleaner. Wanted to have her have access to my home exclusively by finger print and it’s been great. Very easy to install and program. Great value as well.

I purchased 4 of these locks as Christmas gifts for my family. The intention was to find something dependable with an easy to manage app that allowed for customization for multiple users. It has now been 4 months since they were installed and my family is so happy with their locks.The fact that you can use a key, a finger print, enter a code, use your phones Bluetooth, the ic fobs or even your watch; makes this a very versatile lock with current technology and customizations.Today I had to visit my daughters and made it to her house before her. She was able to send me a temporary code from the app so that I would be able to get in, that was impressive and so convenient. This feature is also useful if you have trades or guests coming that only require temporary access with an expiry time/date that you can set or revoke at any time. Convenience and security have all been well thought out for a lock that costs considerably less than other brands on the market.It was necessary to contact their support line recently because the unit I purchased for my father was having problems. I found it most helpful to contact them through their WhatsApp because of the time difference. They did some troubleshooting with me and determined that the unit should simply be replaced. Within 10 hours there was a delivery at my dad’s door with a replacement unit. To say we were shocked at how fast they resolved our issue is an understatement. They went above and beyond to back up their warranty and were fantastic to deal with.So knowing that the features aligned perfectly with our expectations and the support exceeded even some of the bigger names I’ve used in the past; I will continue to support this brand going forward.Thank you Helen for your continued follow up and consideration!

Between our kids frequently misplacing their keys and family coming in from out of town, my wife and I are constantly walking up and down our stairs to unlock the front door. It’s become irritating, especially when we’re already relaxing comfortably on our couch. So, we decided to upgrade to a smart lock to give our family and guests more options for getting into the house, even without a physical key.A lot of research went into getting a smart lock. Whatever we went with needed to be easy to install and program, as well as provide a variety of options for entry, including physical keys. Most brands, including Weiser and Schlage, had interesting options, but they were all missing some key feature. When we stumbled onto Smonet, we weren’t sure about it because we’d never heard of the brand. But it was close to $100 CAD and had some decent reviews. Since we could return the lock if it didn’t meet our needs, we ordered the Smonet Smart Deadbolt to give it a try.We were not disappointed.I had this deadbolt installed within 30 minutes. It would have taken far less time, but the holes in our front door weren’t properly cut decades ago. I had to modify the door to accommodate a modern lock (would have been the same issue regardless of what brand we went with). I popped in four batteries, opened the Next Lock app, and started programming FOBs, passcodes, and fingerprints without an issue. I got some extra keys copied for the people in my home who like to have a physical key as a backup, but everyone has been using their passcodes or fingerprints to get in since the lock was installed.To be honest, the fingerprint scanner is ultra sensitive. If your finger is dirty or sweaty, you’re not likely to get a good reading. Myself, I’ve been happy with the keypad and entering my code.A bonus feature is the auto-lock. I am well-known for getting distracted and accidentally leaving the deadbolt unlocked. The auto-lock feature allows you to set the time the deadbolt will automatically lock, so you never have to worry about keeping your family protected.The app is pretty decent. Easy to navigate, shows me the battery life, allows me to unlock and then lock the door from wherever I am in the house. Very versatile little unit. There are so many other features we don’t use, like Apple Watch, Alexa, and Google Home, but could if we wanted to.Lastly, the physical key can be copied using a Schlage SC1 key-blank. Don’t go to Home Depot, Rona, or any other general hardware store as they have no clue how to cut these keys. Go directly to a reputable locksmith and tell them to use an SC1. I made multiple copies successfully.If you’re in the market for a smart lock for your home, we’d highly recommend the Smonet Smart Deadbolt. I kind of wish we had more doors in the house. I’d get another one in a heartbeat.

The lock was installed and I could not get it to work. I called the support line and the person who answered assured me that someone would soon be in touch with me. A few hours later a lovely person named Helen came to the rescue. She was lovely knowledgeable and knew immediately how to fix the lock. It works beautifully. Much better than my front door lock. This is a great lock for any door and their support service is amazingly efficient. Definitely recommend.