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Samsung Galaxy S20 5G, 128GB, Cosmic Gray – Unlocked (Renewed)

Original price was: $579.97.Current price is: $186.80.

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Price: $579.97 - $186.80
(as of Oct 06, 2024 13:12:31 UTC – Details)


Samsung S20 128GB Cosmic Gray Unlocked (Renewed)
This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors.
This product is in “Excellent condition”. The screen and body show no signs of cosmetic damage visible from 12 inches away.
This product will have a battery that exceeds 80% capacity relative to new.

Customers say

Customers like the condition and value of the cell phone. They mention it’s in excellent condition, looks great, and is fantastic value for the money. However, some customers have issues with unlocking and charging ability. Opinions differ on functionality, battery life, and scratch resistance.

AI-generated from the text of customer reviews

10 reviews for Samsung Galaxy S20 5G, 128GB, Cosmic Gray – Unlocked (Renewed)

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  1. Ryan A. Schaecher

    Good phone
    Price is right. Quality was near new. Screen perfect.Phone went for a quick swim and lived. Works great on Mint Mobile.

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  2. It’s pretty good!

    It’s pretty good!
    I was VERY skeptical about this phone after seeing the reviews. The reviews are literally hit or miss. In my case my phone is excellent! I love it! It works greats and runs smoothly. This phone is definitely worth it!

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  3. Cheryl

    DON’T BOTHER WITH PURCHASING AN AMAZON RENEWED PHONE
    I purchased this phone based on the reputation of Amazon and their ‘Renewed’ phones. About 3-4 months after I received it I had a few instances of being called and the phone calls went straight to voicemail even though I did not have my phone set to airplane mode. Over the next couple months I had times that my text messages would not go through. I knew it was not the Network Verizon as my 2 boys have their phones on my plan and they were right next to me and their phones worked. Then a big issue started happening in which the ‘voice’ part of the phone only worked intermittently. I use Bixby & Google Assistant, and even though they were set up properly, they only worked sometimes and not others. Bixby would perhaps hear and pop up on the screen, but not respond to my voice for the request. Other times it worked correctly. Just yesterday and today alone I have had to reboot my phone 3 times when I could not use either of those or my talk to text as the microphone and speaker were not working. I contacted the seller first – never heard from them. I next contacted Amazon two days in a row and was told there is nothing they can do. I just finished with my last chat being told this once again. I told them that had I known I was paying $200 for a phone that would only work a few months – I never would have purchased it. This is what was erroneously in their item description: About this item This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors. This product is in “Excellent condition”. The screen and body show no signs of cosmetic damage visible from 12 inches away. This product will have a battery that exceeds 80% capacity relative to new.

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  4. WtfAmazonNameChanged

    Works okay, missing some features, Verizon won’t help, now I’m out of luck
    Update March 2023: Verizon really does not want to help you if you do not buy the phone from them. They don’t care if it is missing features, even if you are a 25-year customer, because you did not buy it from them. That is what I am dealing with now. In my initial review I indicated you have to visit a store to finish setup because that’s what I was told through a Verizon chat. They did swap out the SIM card , but could not do anything else. I was told they do not do any software flashing, they are not even sure what that means, and there was nothing they could do at the retail store to help me. I had to call the call center again which I literally did from their parking lot because I told them it was the second time I had visited a store and they’re representative had told me to go to the store! I spent 2 hours working with, or on hold with, the call center, and still did not get the correct functionality! They really don’t care and don’t want to help you unless you pay the astronomical amount of money to get a phone directly from them. My phone still drops calls, does not always call out, does not have voicemail, and does not have the spam filtering. So now I am stuck with either living with that, or paying to upgrade to another phone. The whole reason I bought this one off Amazon is because it still has the micro SD slot and that is what I want. I’m going to try to make it work, I’m very upset with Samsung that they are doing away with the SD slots and hope someday they will bring it back.The bottom line for me is the phone works okay. I have to dial in to get my voicemail now and had to have all of that reset, there is no voicemail icon. There is no way for me to know I have a voicemail I just have to call to see if I have any messages. So if you are okay with a phone that doesn’t quite have perfect functionality, then this is a great one. It is decent for the money. If you want a phone that works just like one you would get from the store, bite the bullet and spend the money and go to Verizon. I have gone to two stores, I have done one chat, and been on the phone with them, multiple agents, for over 2 hours. Apparently this is as good as it’s going to get for this phone.Feb 23 initial review: I read a few of the reviews, somehow I miss the part where if you get a phone off of a site like amazon, you do still have to take it into your provider for setup? My provider is Verizon. I happened to go in there yesterday and said I had a different phone (had both with me) they told me just to move the SIM card and the SD card over and they did not have to do anything. Today only half of the phone functions, and through a chat they told me I have to come in to have their software flashed onto the phone. I was already there and took the time to drive there and wait etc, only to find out that was not necessary. Now it is necessary because the phone doesn’t function correctly. Hopefully once that is done it will be fine.Facial recognition does not work as well as I had thought it would. I will probably erase and try again but it consistently does not recognize my face. I did try to put a screen protector on and I adjusted the touch sensitivity but the phone still did not recognize a touch so I had to take that off. I’m a little nervous about having a screen without a protectorI am a Samsung Galaxy lover, I have the s4, the s5, and the s9. I stuck with the s20 because it has the SD card slot. So far so good, there are some things I don’t like about the phone, but it’s a good value for the money so far

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  5. Pixel

    I see why the internet loves this phone
    I did a lit of research for my needs. Some stuff I didnt get into. Reviewers in 2024 still love this phone. I agree, it’s awesome. Solid construction, all Gorilla glass and metal. Nice weight. Good feel. Bought this older model because of reviews comparing to phones in same price range (up to $220), materials, speed processor great for youtube & my apps (I don’t game on phone), beautiful screen, good cameras, small and slim fits in pocket with slim leather wallet flip case. Great price. I don’t get software updates anymore, which I actually like. It’s packed with features and settings that will take a while to explore. OS 13 is rich, OneUI 5.1 great. Vers 14 & 6 are latest and minor release from what I can tell/what I care about. I use carrier virus protection for free & MalwareBytes, and avoid sketchy links. The split screen, stacked widgets and all apps view that most models probably have has completely changed my user experience. No more app icons & folders all over my screens. Modern feel. Only thing I dislike so far is suggestion for Temu app built into all apps view. Very hard to remove but have a bit gone and not given up. Seller was awesome. Fast, flexible. I’m very happy if you can’t tell.

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  6. Teghan

    Nice and works well

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  7. William Bartlett

    I bought this for a relative that needed a new phone and I was worried because I’ve seen/heard a lot of horror stories about renewed/refurbished phones, but this phone was unlocked, has ample battery life, and no physical damage.The only “problem” is that when you boot up the phone there is an AT&T logo and some of the software is AT&T based, but it still works in Canada with Bell, so it’s more of a weird quirk than an issue.

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  8. Constanza Mateus

    Llevo aproximadamente un mes con el celular, todo ha funcionado bien, los primeros días se calentaba un poco, cambie la calidad de la resolución de pantalla y ya no se calienta.Recibí un celular de buena calidad por un precio muy económico. Me encanta

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  9. Ángel E.

    Me gusta el acabado que tiene, realmente está impecable, no tiene rajaduras ni cosas rotas, el cargador incluido es de 12w, decente.Mi única queja es que viene extrañamente sucio, en la parte de las bocinas y alguna que otra endidura. Pero nada que no pueda limpiarse.Les recomiendo que para una limpieza más profesional lo lleven a un centro de servicio samsung, me dijeron que el mantenimiento/limpieza es gratis y no pasa de 15 minutos.Edicion: investigando, vi que este equipo modelo se supone puede actualizarse a android 13sin embargo hasta ahora no he podido actualizarlo, sigue usando android 12.Edicion 2: tuve que actualizar mi celular por la mala usando firmware. Si no saben moverle al sistema y les interesa tener un equipo actualizado, no les recomiendo que lo compren. Si saben moverle al sistema y quieren un equipo actualizado, comprenlo.Hay una buena noticia, en algunas zonas de la CDMX hay cobertura 5G y este equipo SI recibe la señal 5, solo tienes que ver con tu compañia celular si tienen esta funcion disponible, pero el equipo si es capaz de recibir la señal en Mexico.Espero no tener que editar mi opinión en unos días o unas semanas. 97% RECOMENDADOEdición 2 (1 mes después de la compra): si el equipo lo vende amazon si recomiendo que lo compren ya que SI actualiza pero solo si el vendedor es Amazon. Para que que sepan si su teléfono actualiza a android 13 sin batallar, el modelo debe terminar con U1, de lo contrario van a batallar. La pila me dura todo el dia, rara vez lo tengo que cargar en el dia, y el rendimiento sigue increíble.

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  10. Calidad de sonido en parlante es malo!

    Muy bonito y bueno, sin embargo en algunas ocasiones se calienta y malo que el cargador sea genérico y no el original!!

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    Samsung Galaxy S20 5G, 128GB, Cosmic Gray – Unlocked (Renewed)
    Samsung Galaxy S20 5G, 128GB, Cosmic Gray – Unlocked (Renewed)

    Original price was: $579.97.Current price is: $186.80.

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