eufy Smart Lock E30, Fingerprint Keyless Entry Door Lock with Apple Home Ecosystem, Built-in Wi-Fi Deadbolt, Smart Door Lock for Front Door or Back, Supports Apple Home, Alexa, Google

Works well
We had used 2 versions of August locks with mixed results. So, we replaced one of them with eufy. Installation was so easy with just the video . It came with a deadbolt, so didn’t have to use the old one which had some problems. The lock opens and closes with much ease. This uses 8 AA batteries , unlike August which had an expensive battery that didn’t last long. Hope the battery life on this one is good, it has a battery indicator in the app, so you can check it

HomeKit issues
HomeKit keeps saying the device is not responding. Have to remove batteries every week or so to get it to work again. Please fixMotor is weak and often times will say it’s jammed even if it’s not. Even if it’s slightly tight if you’re pushing on door it’ll not lock or unlock

Smart connectivity made easy
This is a great looking lock that comes with eight Anker branded AA batteries (it uses all eight) as well as spare keys. Make sure you use the QR code to download the instructions as it is NOT an intuitive install. We had to remove the included “spacer” to get it to actually fit correctly and the plate that connects both sides came pre-installed upside down which confused things even more. Even the picture in the instructions show a slightly different lock, but the setup is the same. Once the confusion was clarified it was installed in minutes. If you have a round latch Eufy suggests you contact them to get a different faceplate (don’t know why they just don’t include it for the price.) One thing of note is that the battery compartment is not sealed nor secure. Anyone can just pull off the cover and remove the batteries. The battery compartment is also susceptible to liquid which gives concern in humid environments. As soon as the lock is powered on, every matter hub detects it. In this case it was an Echo show as well as the SmartThings app on a Samsung phone. When using matter it looks like advanced features such as the ability to share access and grant individual codes is not available. Firmware updates are also not available. We had to add the lock to the Eufy security app in-order to do both things which is disappointing, but not surprising coming from a Eufy product. The firmware update was estimated to be 18 minutes (which would be ridiculously slow,) but in actuality took less than five. Once the update was done, the lock was calibrated (it wouldn’t lock correctly before calibration) and we were good to go. It also has the ability to sync with Eufy cameras/doorbells so that they record each interaction with the lock (something that is typically a feature used by commercial businesses.) Configuring fingerprint access and codes was super easy. Autolock features several timings include custom ones. Another thing of note is that the “One tap lock” is actually a hold for 3 seconds because tapping does nothing. The lock for the most part is responsive although the extra effort of dragging the icon to lock/unlock in the app is annoying. When talking about security, ease of use as well as time spent on functions is crucial which is where this lock slacks. When you have to keep double checking whether or not a product is actually working correctly it’s a problem. Overall it is a decent residential lock. Commercial is a no go, especially since it lacks key card functionality. It might look good, but functionality wise it is a very basic lock. It touts matter for easy connectivity, but using matter seems to take away the very functions people bought the lock for. A better option in our mind is the video lock that Eufy also offers as it integrates camera functionality within the lock, removing the need for nearby security cameras or a separate doorbell cam.