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All 6 Types of IVR Routing and When to Use Each One
Check out our latest products Interactive Voice Response (IVR) routing is a way to guide your callers to the best-fit agent, department, or service center to answer their ...
7 Free Editorial Calendar Templates You Can Use Right Now
Check out our latest products Managing content at scale is a challenge — staying organized, deciding what to post, assigning writers and editors, and monitoring results requires a ...
Ransomware to Cause ‘Bumpy’ Security Ride in 2025
Check out our latest products Ransomware attacks will continue to plague APAC enterprises in 2025, according to Rapid7. The cybersecurity tech vendor expects that more zero-day ...
If You Need IVR Compliance, Look for These 6 Features
Check out our latest products Interactive Voice Response (IVR) is a wonderful tool that helps businesses and their customers get more done in less time. Because people share ...
LogRhythm vs SolarWinds (2024): SIEM Tool Comparison
Check out our latest products LogRhythm NextGen SIEM and SolarWinds Security Events Manager provide security information and event management tools to users who wish to ensure ...
Europe Selects Sites for Seven AI Factories
Check out our latest products Europe has selected the sites for seven “AI factories” — specialised research and development centres using the region’s most powerful supercomputers. ...
5 Best Practices for Setting Up a Smooth IVR Phone Tree
Check out our latest products An interactive voice response (IVR) system provides an automated phone menu for callers to interact with instead of a live agent. They present a tree ...
How to Find Your Windows 11 Product Key With 3 Easy Methods
Check out our latest products The physical location of your Windows product key is often located on a sticker placed in difficult-to-reach spots on your PC. However, with a few ...
Code Faster and Better for Just $28
Check out our latest products TL;DR: Turbocharge your programming, particularly your collaborations, with Microsoft Visual Studio Professional 2022 for Windows — it’s on sale for ...
The Compact Tablet That Keeps Professionals Connected Anywhere Has Arrived
Check out our latest products TL;DR: Limited-time sale: get a 5th Gen iPad mini on sale for $279.99 (reg. $529), at TechRepublic Academy. When you’re traveling or working on the ...
Zero Carbon Heating Through Electric Firebricks
Check out our latest products - Advertisement - MIT researchers develop a technique in electric heating to decarbonise heavy industries using firebrick-based thermal batteries. The ...
How Do Payment APIs Work?
Check out our latest products If you’re hearing more about payment APIs now than in the past, it may be because you are. Apple recently announced plans to incorporate tap-to-pay ...