Engineer/Senior Engineer- Technical Writer -Product documentation At Tejas Networks

Location: Bengaluru

Company: Tejas Networks

This team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.

What You Work

• Defines, creates, publishes, and maintains technical documents for Tejas Networks SW and HW products
• Researches and analyzes the documentation requirements, creates doc plans, and writes technical documentation
• Leads initiatives to improve content quality and usability and to improve team processes
• Do peer review of team members work according to the standard style guide, and mentor junior writes in completing the everyday tasks
• Work with cross-functional teams like Development, Test, Product Marketing, Customer support etc. to align technical documentation with customer requirements and software implementation
• Leading a team of writers or working independently on any of the following products and technologies: POTP, NGPON, IP MPLS, and LTE or 5G

Mandatory Skills

• Extensive hands-on experience in using DITA xml-based technical authoring tools, and imaging tools
• IMPORTANT: Possesses in-depth understanding of telecommunication and networking domains
• Hands-on experience in writing documents for networking (switching/routing) or telecommunication products
• Knowledge of radio network solutions including HW and SW architecture
• Installation and configuration experience of networking services
• Working knowledge of Layer 2/Layer 3 or LTE/5G technology
• Hands-on experience in creating e-learning content is highly desired
• Experience with web content development using PHP, MySQL, Apache, Linux will be a huge plus
• Having a CCNA certification is ideal

Preferred Qualifications

• Experience: 1 to 6 years’ experience from Telecommunication or Networking background.
• Education: B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent d